The Role of HR Software in Employee Training and Development: A Philippine Perspective

September 6, 2023

Employee training and development has gained significant attention business development  in recent years. With the Philippines being a melting pot for various industries, there is a need for more skilled and well-trained employees. Let’s explore the role of HR software in facilitating employee training and development in the Philippines.

The Importance of Employee Training and Development in the Philippines

According to the Philippine Statistics Authority (PSA), as of 2020, the Philippines had a labor force of over 45 million individuals. In order to remain more competitive in the global job market, it is important that these workers continuously upgrade their skills and knowledge.

  1. Skills Mismatch: Based on a study by the Philippine Business for Education (PBEd), it revealed that there is a significant skills mismatch in the country. While there are many job vacancies, employers often struggle to find candidates with the required skills. This underscores the need for continuous training and upskilling.
  2. BPO Industry: The Philippines is a major player in the global BPO industry, employing millions. The Contact Center Association of the Philippines (CCAP) reported that in 2020, the industry generated over 1.3 million direct jobs. To maintain its competitive edge, the BPO sector heavily invests in training and development.

The Role of HR Software in Training and Development

Now, let's explore how HR software contributes to training and development efforts in the Philippines.

  1. Efficient Learning Management Systems (LMS): HR software often includes Learning Management Systems that allow organizations to create, manage, and track training programs. According to a survey conducted by the People Management Association of the Philippines (PMAP), 72% of organizations in the country use HR software with LMS capabilities to deliver training to their employees.
  2. Personalized Training Plans: HR software can analyze employee data and suggest personalized training plans. This ensures that employees receive training that aligns with their career goals and organizational needs.
  3. Remote Learning: The COVID-19 pandemic accelerated the adoption of remote work and online learning in the Philippines. HR software equipped with virtual training capabilities has played a significant role in enabling remote employee development. In 2021, a survey by JobStreet Philippines reported that 73% of Filipinos preferred remote learning for professional development.
  4. Performance Analytics: HR software provides insights into employee performance, allowing HR managers to identify skill gaps. The Philippine HR Summit found that 68% of HR professionals in the country use HR software for talent analytics, which includes assessing training effectiveness.
  5. Compliance and Certification Tracking: Ensuring compliance with regulatory requirements and certifications is crucial in industries such as healthcare and finance. HR software automates the tracking of certifications and makes sure that the employees are up-to-date. This effectively reduces compliance risks.

Employee training and development are key to the growth and success of organizations in the Philippines. HR software plays an important role in realigning and improving these efforts, in order to keep the workforce competitive and capable of meeting industry demands. As technology continues to advance, the role of HR software in training and development will only become more critical, helping the Philippines maintain its position as a global business and outsourcing hub.

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